Privacy Policy

Who we are

bedforddampproofing.com is a website operated by Procure Group Ltd. You can contact us on 0333 335 6152 or at info@procuregroup.uk.

Information we collect

When you submit an enquiry we collect the details you provide, which may include your name, telephone number, email address, postcode, property type, customer type, details about your damp problem, any photographs you upload, and technical marketing attribution such as the page you came from and, where available, UTM/source information.

We only collect the information necessary to respond to your enquiry and to understand how our marketing is performing.

How we use your information

We use the information you provide to respond to your enquiry, to arrange an inspection or survey where appropriate, and to provide the services you have asked about. We also use aggregate analytics to measure and improve the performance of our website and advertising.

Where you have given separate, optional marketing consent, we may occasionally send you helpful information. You can withdraw this consent at any time.

Lawful basis

We process enquiry information on the basis of your consent and our legitimate interest in responding to and managing enquiries about our services. Optional marketing is processed only with your consent.

Sharing your information

We do not sell your personal information. Enquiry details are handled by Procure Group Ltd and processed using reputable service providers (for example email and secure file storage) solely to deliver our services.

How long we keep it

We retain enquiry information only for as long as necessary to respond to your enquiry, to fulfil any resulting services, and to meet our legal and compliance obligations.

Your rights

Under UK data protection law you have rights to access, correct, delete or restrict the processing of your personal information, and to object to processing or withdraw consent. To exercise any of these rights, contact us at info@procuregroup.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Cookies

We use essential cookies to make this website work and, with your permission, analytics and advertising cookies. See our Cookie Policy for details.